Frequently Asked Questions
How our no-cost septic referral service works, plus common septic questions for Brandon-area homeowners.
Quick answers about how Brandon Septic Service works. For questions about a specific job, the provider you are connected with is the right person to ask.
How the service works
Is Brandon Septic Service a contractor?
No. Brandon Septic Service is a no-cost referral service. We connect you with an independent local septic company, and that business does the work, gives the estimate, and is responsible for its own registration, permits, insurance, and workmanship.
How much does it cost to use this service?
Nothing. Using the website and submitting a request cost nothing, and you are never obligated to hire anyone. Providers support the service. See our referral disclosure for details.
How many companies will contact me?
We share your request with one independent local provider who serves your area, not a long list of companies.
Which areas do you cover?
Brandon and nearby Hillsborough County communities, including Valrico, Seffner, Mango, Riverview, Bloomingdale, Lithia, FishHawk, Dover, Plant City, Thonotosassa, Apollo Beach, Gibsonton, Ruskin, Wimauma, and more.
Do you handle plumbing?
No. This site only takes septic requests. If a problem turns out to be inside the home's plumbing, you may need a plumber; Florida plumbing contractor licenses can be checked at myfloridalicense.com.
How do I check a septic company?
Ask for its Florida septic contractor registration and confirm it with the FDEP Onsite Sewage Program, ask for proof of liability insurance, and get a written estimate before work starts.
Septic systems in Florida
How do I know if my home is on septic?
Check your utility bill for a sewer charge. If there isn't one, look for septic lids, an alarm panel, or an air pump in the yard, or ask your county or city utility.
What should never go into a septic system?
Wipes (even ones labeled flushable), paper towels, grease, feminine products, harsh chemicals, paint, and unused medications. They clog pipes or harm the bacteria that treat wastewater.
Why do septic systems struggle in the rainy season?
Much of Hillsborough County has a seasonal high water table. When the ground is saturated, drainfields have less dry soil to treat wastewater, so drains slow down and backups become more likely.
Do I need a permit to repair my septic system?
Generally yes for repairs and replacements of tanks and drainfields. Routine pumping usually doesn't need one. Confirm with the FDEP Onsite Sewage Program.
Will homeowners insurance cover a septic failure?
It depends on your policy. Many policies limit or exclude septic failures and sewer backups unless you added coverage. Ask your insurer.
Can I be required to connect to sewer?
Florida law has generally required connection within a set period after the utility gives notice that sewer is available, with some exceptions. Ask your utility what applies.
Still have a question?
Use the request form. You can also read our referral disclosure and about page.
Request septic help
Tell us what's going on. One local septic company will follow up. No cost, no obligation.